Shipping policy
Shipping Fees:
Shipping fees vary based on the chosen shipping method and the destination. The exact shipping cost for your order will be calculated during the checkout process.
Processing Time:
Orders are typically processed within 24 hours/days from the time of purchase. Please note that processing time may be longer during peak shopping seasons.
Order Tracking:
Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order's progress on our website or with the shipping carrier.
Delivery Time:
The estimated delivery time depends on the shipping method and your location. While we make every effort to meet these estimates, please be aware that delivery times can vary due to circumstances beyond our control, such as weather, customs, or other unforeseen issues.
International Shipping:
For international orders, additional customs duties, taxes, and fees may apply. These charges are the responsibility of the recipient and are not included in the order total or shipping cost.
Incomplete or Incorrect Addresses:
Please ensure that your shipping address is complete and accurate to avoid delivery delays. In the event of an incomplete or incorrect address, we will make every effort to contact you for clarification. However, if we are unable to reach you, your order may be delayed or returned to us.
Lost or Stolen Packages:
We are not responsible for lost or stolen packages after they have been marked as delivered by the shipping carrier. If you believe your package was lost or stolen, please contact the carrier directly to file a claim.
Returns Due to Undeliverable Packages:
If a package is returned to us due to an incorrect or undeliverable address, we will contact you to arrange reshipment. Additional shipping fees may apply.
